Archive for the ‘Reputation Management’ Category
Stewart vs Cramer: Is fake news more trustworthy than real news?
Posted by: Michael on: March 13, 2009
Jim Cramer, CNBC’s off-the-wall stock show host, appeared on Comedy Central’s The Daily Show with John Stewart on Thursday. Cramer agreed to go on the show after a back-and-forth over Stewart accusing Cramer of advising his television viewers to buy Bear Sterns for $69 mere weeks before the firm’s collapse to almost nothing.
On The Daily [...]
Why stop loving me?: Public opinion’s honeymoon effect
Posted by: Michael on: October 24, 2008
The WaPo is writing on Republican VP candidate Sarah Palin’s decline in public opinion polls, demonstrating that mass mood can change from being “in love” to “put off” quite rapidly and severely.
Palin’s addition to the GOP ticket initially helped McCain narrow the gap with Obama on the question of which presidential hopeful “better understands [...]
Discipline and Punishment through Social Media
Posted by: Michael on: September 24, 2008
It is no mystery that candidates for federal public office, most of the time, go through a fairly vigorous vetting process. After all, people want to know they’re voting for someone who will represent them wisely, even if electors, more often than not, are voting against the other guy(s).
During Canada’s federal election, in British Columbia, [...]
Crowdsourcing Ignorance: A Fault With Social Media
Posted by: Michael on: July 7, 2008
As The Times of India reports China’s warning for the Dalai Lama to not disrupt the Olympic Games opening next month, it will be interesting to keep an eye on how social media promotes both sides’ perspective in the battle for public opinion.
We know, with the case of Wikipedia, misinformation is usually corrected through crowdsourcing, [...]
Give and Take on ‘Sorry’: Balancing the Scales of Justice
Posted by: Michael on: June 25, 2008
As a follow-up to my pro-apology post, I’m going to present an anti-apology case.
At the World Conference on Disaster Management, Norm Keith from Gowlings, a law firm with a specialty in health and workplace safety, gave a presentation on legal issues surrounding emergency management and response. He mentioned that his firm was defending a client [...]
T-dot Reputational Editorializing
Posted by: Michael on: June 19, 2008
In Toronto, I see myself as a sort of cultural anthropologist – a westerner peering into the lives, habits, customs and mores of Torontonians. This morning I picked up The Star and saw an editorial by Bob Hepburn. I figure he must be at least somewhat influential in this concrete other-world.
The article, “A summer [...]
Armchair Analysis: Does the Calgary Zoo have a Lingering Crisis?
Posted by: Michael on: May 14, 2008
As listeners of my podcast know, I wrote my Master’s paper on the phenomenon of the lingering crisis, a typology first characterized by DeVries and Fitzpatrick in a study on the Smithsonian National Zoo.
My paper consists of a meta-analysis of the Zoo case, Dow Corning’s breast implant crisis, Denny’s restaurants’ discrimination crisis, and the [...]
Discovering Ethics for Working in PR
Posted by: Michael on: April 26, 2008
After a long, drawn-out discussion on ethics in PR, Joe Thornley phoned into Inside Public Relations 108 refuting the claim that PR practitioners are “just like lawyers [who] can work for clients who may be…ethically dubious because everyone deserves a good public relations defence in the same way everyone is entitled to legal defence.”
Instead, [...]
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