Michael Allison’s Communication Leadership

Archive for the ‘Comms’ Category

Crowdsourcing Ignorance: A Fault With Social Media

Posted by: Michael on: July 7, 2008

As The Times of India reports China’s warning for the Dalai Lama to not disrupt the Olympic Games opening next month, it will be interesting to keep an eye on how social media promotes both sides’ perspective in the battle for public opinion.
We know, with the case of Wikipedia, misinformation is usually corrected through crowdsourcing, [...]

As a follow-up to my pro-apology post, I’m going to present an anti-apology case.
At the World Conference on Disaster Management, Norm Keith from Gowlings, a law firm with a specialty in health and workplace safety, gave a presentation on legal issues surrounding emergency management and response. He mentioned that his firm was defending a client [...]

T-dot Reputational Editorializing

Posted by: Michael on: June 19, 2008

In Toronto, I see myself as a sort of cultural anthropologist – a westerner peering into the lives, habits, customs and mores of Torontonians. This morning I picked up The Star and saw an editorial by Bob Hepburn. I figure he must be at least somewhat influential in this concrete other-world.
The article, “A summer [...]

Oh, Pickles! His Majesty is not Amused.

Posted by: Michael on: May 22, 2008

Alas, it has happened again! A senior member of a company was caught posting online under a pseudonym disparaging the claims of corporate detractors.
No, it’s not Rahodeb, the alter-ego of Whole Foods CEO John Mackey. This time it’s a vice president at Burger King named Steve Grover who left comments on blogs under his [...]

As listeners of my podcast know, I wrote my Master’s paper on the phenomenon of the lingering crisis, a typology first characterized by DeVries and Fitzpatrick in a study on the Smithsonian National Zoo.
My paper consists of a meta-analysis of the Zoo case, Dow Corning’s breast implant crisis, Denny’s restaurants’ discrimination crisis, and the [...]

The Internship has Landed

Posted by: Michael on: May 8, 2008

I have been hired by Artemis PR & Design, and today was my first day as a summer intern.
Artemis is an integrated agency that, on the public relations side, does stuff like focus groups, comms plans, market surveys, media relations, coalition building, stakeholder relations, crisis comms, and social marketing – the kind of [...]

Discovering Ethics for Working in PR

Posted by: Michael on: April 26, 2008

After a long, drawn-out discussion on ethics in PR, Joe Thornley phoned into Inside Public Relations 108 refuting the claim that PR practitioners are “just like lawyers [who] can work for clients who may be…ethically dubious because everyone deserves a good public relations defence in the same way everyone is entitled to legal defence.”
Instead, [...]

Do you Believe? Media Agnosticism and Blurring Lines.

Posted by: Michael on: April 24, 2008

Last week, I attended the CPRS Vancouver Island Media Crawl. We visited two newspapers, two TV news stations, and one radio station. We also got lunchtime talks from a CP reporter and a community cable manager.
As I furiously scribbled notes throughout the Crawl, a theme emerged: media agnosticism. This means that instead of outlets only [...]

If this is PR, What’s that Other Stuff?

Posted by: Michael on: April 17, 2008

Clueless! Lazy! Unoriginal! These are some of the words used to describe the approach PR pros take to pitching online. Digital information flows have been muddied by these attempts at publicity, like too many paintbrushes in the jar.
And, as has been said more times than dysentery will give you trips to the bathroom, they give [...]

Navigating the Grey: The Promise of a Future for Newspapers

Posted by: Michael on: April 16, 2008

Classified advertisements began moving online 15 years ago, blunting revenues and tolling the bellicose fog horn of “caution ahead” for newspapers. The warnings went unheeded, and with the development of online readership, salvaging the wreck from sites like Craigslist was abandoned.
Over a decade later, the same is happening with advertising. Newspapers are seeing revenues tumble [...]